If you found this link through TER,please know that I do not support them or the concepts they support. Millions of fake reviews have and will continue to being written, and they do not protect the providers best interest by resolving the claims brought forth to them. I enjoyed TER when my supporters were real. But recently they supported a fake review and have not provided evidence or support to me which shows shady behavior on their part and I do not support this website any longer. I would be very careful in booking clients, and ad providers from TER and their fake review system as I have been propositioned recently at buying fake good reviews. They supported a fake review but did not support me when I sent them evidentciary support of people writing fake reviews. Something I find ridiculous and after they did not support me with taking down a fake review, I have chosen not to support them and hope you do not either. You can find me at my email or other hobbiest places. If you are a provider there are better places to ad then TER and I would be very cautious at their business practices. They will not support you and you are the reason they are up and running. This is a shame.
And one more thing: The fake review was not a bad one. But it was a well played one to manipulate my ranking position. But it is the principal of the case and the fact that they support fake and fraudsters on the website, and do not support good people who have good reviews, and providers that just do good things is the wrong way to conduct business. They claim they cannot give me any information to "protect" his identity. Now isn't that a hypocritical racket?
Now I know why the best providers say NO to TER.